Original Research Article
Year: 2020 | Month: September | Volume: 7 | Issue: 9 | Pages: 408-412
Workload Analysis of Medical Record Staff in a Primary Healthcare in Batusangkar Using Full Time Equivalent (FTE) Method
Ressa Oashttamadea
Department of Medical Record and Health Information Management, Apikes Iris, Padang, Indonesia
ABSTRACT
Workload is a number of work targets that must be achieved in a certain time unit, and workload analysis is necessary to determine how many employees are needed to summarize a job and how much burden is delegated to an employee. The aim of this study is to analyse the workload of medical record staff using Full Time Equivalent (FTE) method in Sakato Clinic, Batusangkar. This study was a descriptive case research with qualitative and quantitative approach, conducted in July 2020. Data was analyzed using Microsoft Excel, and this study found that the FTE index was 1,46.With 2 employees in medical record at the moment, the index should be 0,73 for each employee (underload). It is advisable that the director review the job description of medical record staff in the clinic so that the workload would be categorized as normal.
Keywords: workload, full time equivalent, medical record, management
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