Year: 2024 | Month: September | Volume: 11 | Issue: 9 | Pages: 169-179
DOI: https://doi.org/10.52403/ijrr.20240919
Formulation of Knowledge Management Strategy for Manufacturing Enterprise in Industry 4.0 Era
Ayyasy Az Zurqi1, Arif Imam Suroso2, Asep Taryana3
1,2,3Department of Management and Business, School of Business, Bogor Agricultural University, SB IPB Building, Pajajaran Road, Bogor, Indonesia 16151
Corresponding Author: Ayyasy Az Zurqi
ABSTRACT
This research aimed to study knowledge management (KM) strategy in manufacturing enterprise. Data were collected from 4 experts to formulate many alternative KM strategy, and then analysed using Analytical Hierarchy Process (AHP) by considering some factors and knowledge management process refer to Asia Productivity Organization (APO) knowledge management framework. The enterprise business strategy was also considered as AHP’s hierarchy. The results indicated that most important factor that can accelerate KM was ‘Leadership’, the most important knowledge management process was knowledge sharing, and the most important KM strategy was implementing reward system to encourage knowledge management. This study can be a reference to formulate knowledge management strategies and decide which one is most prioritized to execute. This research was limited to knowledge management strategy for enterprise, study case in automotive component industry in Indonesia. This research can be implemented in other enterprises or organizations, although many different characteristics make this research may be not relevant for others enterprise.
Keywords: Knowledge Management, APO, KM, Strategy, AHP
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